Customer Service Agent
Never miss a customer message
What it does
Answers customer questions day and night — opening hours, prices, bookings and more — using information about your business. When it's not sure, it passes the chat to you.
Example conversations
Customer: Hi, are you open on Friday?
Agent: Hi! Yes, we're open Friday from 9:00 to 14:00. Would you like to book a time?
Customer: Yes, 11:00 please.
Agent: Done — you're booked for Friday at 11:00. See you then!
Customer: How much is a haircut?
Agent: A women's cut is $45 and a men's cut is $30. Both include a wash.
Customer: I want a refund for my order.
Agent: I'm sorry to hear that. I'm passing you to the owner now — they'll reply shortly.